Tips and techniques for selling products and services on the telephone!
This book shows you how to profit in the growing telemarketing boom. It is the most sophisticated telemarketing guidebook available. Written in a lively way, this book will sharpen your skills immediately.
Dr. Gary S. Goodman is the creator of "Best Practices in Negotiation," a top-rated course that he conducts at U.C. Berkeley and UCLA Extension, and on a custom basis, for corporations and organizations, worldwide. He is author of more than a dozen books, including Dr. Gary S. Goodman's 77 Best Practices In Negotiation.