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1. Power is relative to time, place and situation. Describe a current event or one of your own organizational experiences to demonstrate this point. (Chapter 1)
2. Most of us have, at some time in our careers, been promoted or transferred to a new position. What things does Shakespeare show us about the reactions of others that we need to be aware of and to manage? (Chapter 2)
3. The relationship between the leader and his or her direct reports is often the key to organizational success. Describe in your own words how that relationship should be developed and managed. (Chapter 3)
4. How does one distinguish the trappings of power (perks and pay) that are essential to the organization, from those that are non-essential, sometimes frivolous? Why should bosses be paid more than subordinates? Is the corporate jet ever justifiable? (Chapter 4)
5. What do we mean by the statement, "Complete communication is chaos"? How does one direct communication and what devices does one use to persuade others? What is the importance of listening in the communications model? (Chapters 6 and 7)
6. Frank Sinatra sang, "I did it my way." Shakespeare's Polonius said, "To thine ownself be true, And it must follow, as the night the day, Thou canst not then be false to any man...." Ralph Waldo Emerson said, "Trust thyself: every heart vibrates to that iron string..." What do these statements mean to you? Do you see any anomalies? (Chapter 8)
7. Is it all right to announce new plant capacity (when you know you do not plan to build it) in order to dissuade your competitors from building capacity of their own? When is deception appropriate? When is it disastrous? (Chapter 9)
8. What is the role of mavericks in organizations? When and how should they be supported? When and how should they be banished? (Chapter 10)
9. What does the following statement mean to you? "An effective strategy is grounded in a set of realistic beliefs and expectations about our external worlds that helps us to know what to do and how to do it, while making certain that we have the resources and will to carry it out." (Chapter 11)