The Employees of Zappos.Com

About The Author

Established in 1999, Zappos.com, operated by Zappos IP LLC, has quickly become the leading destination in online apparel and footwear sales by striving to provide shoppers with the best possible service and selection. Zappos.com currently showcases millions of products from over 1000 clothing and shoe brands. Zappos.com is also proud to be rated "Elite" by StellaService and was named a J.D. Power 2011 Customer Service Champion, one of only 40 companies so named in the US. Zappos.com is a subsidiary of (AMZN) Amazon.com.

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Books by The Employees of Zappos.Com

The Power of WOW

How to Electrify Your Work and Your Life by Putting Service First

By The Employees of Zappos.Com, Tony Hsieh and Mark Dagostino

Happy customers. Passionate employees. A highly recognizable brand known for delivering on its promises.

That's the power of WOW.

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