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Steven Van Belleghem
Books by Steven Van Belleghem
Customers the Day After Tomorrow
How to Attract Customers in a World of AI, Bots and Automation
Phase 3 of digitalization has started. A phase of artificial intelligence has revolutionized the buying behavior of customers: collecting information, the buying process and customer service have changed dramatically. This book explains the impact of the 'internet of things', virtual assistants, ...