Linda Pophal

About The Author

An Adams Media author.

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Books by Linda Pophal

The Everything Guide to Customer Engagement

Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Business

By Linda Pophal

Expert advice and strategies for winning--and keeping--customers!

Apple, L.L. Bean, Zappos.com, Nordstrom, Lego, Southwest Airlines. All of these extraordinarily successful businesses have one thing in common: They have famously loyal customers. These companies understand that customer eng...

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