Karen Battersby

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Books by Karen Battersby

Guide to Global Best Practice and Standards in KM

By Nick Milton, Karen Battersby, Liz Hobbs, Peter Brown and Dominique Poole Avery

In November 2018, the International Standards Organization (ISO) published its new standard on knowledge management - ISO 30401.

This is the first standard on knowledge management (KM) ever to be introduced and is global and industry agnostic. The standard came about due to an increasing r...

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