Lead with Clarity When Every Decision Counts

When a crisis hits, decisions cannot wait for perfect information. The situation is evolving, the stakes are high, and every choice carries consequences.

Charles J. Maikish knows this firsthand. He directed response efforts at the World Trade Center after the 1993 bombing, led crisis management for JPMorgan Chase during the attacks of September 11, and later spearheaded the $30 billion reconstruction of Lower Manhattan.

In Manage the Moment, he shares a structured framework for leading through high-stakes situations. By focusing on what must be done now, leaders can bring order to chaos, align their teams, and move forward with confidence under pressure.

You’ll learn how to:

• Focus on the most critical priorities in the first hours of a crisis
• Make decisions with limited and evolving information
• Align teams and remove barriers to action
• Stabilize operations and begin recovery quickly
• Lead with clarity when conditions change rapidly

The framework was forged in the worst crises America has faced on its own soil. It will hold up for yours.