The Way We're Working Isn't Working

The Four Forgotten Needs That Energize Great Performance

The Way We're Working Isn't Working

Read by: Tony Schwartz
“The way we’re working isn’t working—for individuals or for organizations,” write Tony Schwartz and Jean Gomes. The relentless cultural focus on “more, bigger, faster” leads to disengagement and burnout and undermines the most lasting value for organizations. Drawing on extensive, transformative work with companies such as Google, Sony, Ford, and Procter & Gamble, they demonstrate that we are not meant to operate continuously, like machines, but perform best when we pulse, meaning when we balance our expenditure of energy with intermittent periods of renewal. This allows us to attend to four key needs in our working lives—sustainability, security, self-expression, and significance—which energize us and allow us to feel truly engaged.


The authors provide a detailed route to a better way of working by practicing a powerful set of rituals that fuel sustainability, by balancing high-energy demand with intermittent physical renewal; security, by offsetting emotionally draining challenges with rituals that restore our resilience; self-expression, by complementing periods of intense left-brain, analytical thinking with time for creative and strategic contemplation; and significance, by balancing a focus on immediate needs with a commitment to serving a greater good. Whether you are a leader looking to generate the best in your people, or an individual looking to be more productive and more satisfied, Pulse is a vital resource for achieving transformation.
  • Simon & Schuster Audio | 
  • ISBN 9780743597470 | 
  • May 2010
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About the Authors

Tony Schwartz
Michael Weinstein/ MW Studios

Tony Schwartz

Tony Schwartz is the founder and president of The Energy Project, a consulting group that works with a number of Fortune 500 companies, including American Express, Credit Suisse, Ford, General Motors, Gillette, Master Card, and Sony.  He was a reporter for the New York Times, an associate editor at Newsweek, and a staff writer for New York Magazine and Esquire and a columnist for Fast Company.  He co-authored the #1 worldwide bestseller The Art of the Deal with Donald Trump, and after that wrote What Really Matters.  He co-authored the #1 New York Times bestseller The Power of Full Engagement with Jim Loehr.

Jean Gomes
Sally-Ann Gomes

Jean Gomes

Jean Gomes is Managing Director of DPA, a London-based management consultancy specializing in leadership and culture change. For the past 20 years, he has been advising companies like Coca-Cola, Pfizer, Cable & Wireless, Sun Microsystems, Sony, ICL, The Home Office, Nokia and Intel in the US, Japan and Europe. He is also Chairman of The Energy Project Europe.