Before she began her ministry as a writer, editor, and publisher, she served as executive director of Capitol Area Ministries, an ecumenical ministry serving children and adults in downtown Atlanta.
She is associate minister at Berean Baptist Church in Nashville, where she was licensed and ordained as a minister of the Gospel. She is also a certified volunteer chaplain with the Metropolitan Nashville Police Department. A popular speaker at conferences, she is Tennessee state chaplain for Delta Sigma Theta Sorority, Inc.
She earned a bachelor of arts degree in journalism from the University of Kentucky (Lexington) and a master's in religious education from the Southern Baptist Theological Seminary (Louisville, Kentucky).
Reverend Cloud is the author of six books and currently serves as director of publishing for the National Baptist Convention, USA, Inc.