Simon & Schuster | W. Earl Sasser Jr.

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W. Earl Sasser Jr.

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Books 1 - 2 of 2

The Value Profit Chain

The Value Profit Chain

James L. Heskett, W. Earl Sasser Jr., and Leonard A. Schlesinger

Trade Paperback

$24.99

The Service Profit Chain

The Service Profit Chain

W. Earl Sasser Jr., Leonard A. Schlesinger, and James L. Heskett

Hardcover

$32.50

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