This easy-to-use workbook combines up-to-date information with exercises to help you recognize, understand, and respond to other people's anger in positive, effective, and constructive ways.

You've managed your anger. How do you deal with theirs? A stressed spouse, an irritable child, an irate customer, a potentially dangerous driver--they're mad, and how you react might make all the difference in a day, a relationship, a life. With this thoughtful and practical book as a guide, you'll learn what to do when anger erupts--even as you discover how much someone else's anger can teach. An enlightening how-to manual, this easy-to-use workbook combines up-to-date information with questions and exercises to help you recognize, understand, and respond to other people's anger in positive, effective, and constructive ways. Whether it's a peer, a child, a teenager, your closest friend, or a total stranger who's putting you on the spot, the Responding to Anger workbook gives you the tools, techniques, and know-how to defuse anger, work through it to greater intimacy, or sense when it's best left alone.